Blood Donation Contact Policy
At RaktSahyog, we prioritize efficient, respectful, and safe communication. This policy outlines how we connect donors with patients and ensure that all outreach remains ethical and emergency-focused.
Emergency Alerts
Donors are contacted only when there is an urgent request for their specific blood type in their local area.
Consent-Based Outreach
Communication is initiated only with active donors who have explicitly opted into our alert system.
Respectful Timing
We strictly avoid non-emergency communication during late-night hours to ensure donor comfort.
Anti-Spam Protocol
We do not send promotional or unrelated marketing messages. Every communication serves a medical purpose.
Transparency
All messages clearly identify the source as RaktSahyog to prevent confusion or phishing attempts.
Easy Opt-Out
Donors can withdraw from our notification list at any time with a simple click or SMS reply.
Verified Requests
We only facilitate contact for requests verified by hospitals or authorized medical personnel.
Privacy Protection
Direct contact details are shared only between the matched donor and requester with mutual consent.
